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Emergency & Crisis Services Consultation

Emergency department (ED) providers are often the first point of care during a crisis, including mental health emergencies. When you have only moments to assess safety risks, stabilize the patient, and address medical or psychiatric contributors, you must be equipped to de-escalate effectively and deliver compassionate care.

To help you better manage patient mental health crises, MC3 offers no-cost child psychiatry consultations to ED providers at select partner sites in Michigan.

Distressed teen sits across from a doctor.

Who can participate?

ED healthcare providers, including physicians and advanced practice providers, at select partner sites can request child psychiatry consultations from MC3. Participating partner sites currently include all Munson Healthcare ED sites and select Beacon, UM Health-Sparrow, and Covenant sites. If you do not work at a partner site but would like to learn more about this service, please email us at [email protected].

What are emergency & crisis services consultations?

Child and Adolescent Psychiatrists are available through same-day phone consultations to provide recommendations for patients through age 21. 

Our experienced clinicians are available to offer guidance on: 

  • Evaluation and diagnosis
  • Psychopharmacologic and non-pharmacologic management of behaviors and psychiatric conditions
  • Suicide risk assessment and safety planning
  • Communication and counseling strategies 
  • Community resources

The MC3 team, including Regional BHCs, will work closely with ED staff to coordinate consultations and can provide recommendations for community resources.

How do consultations work?

Consult requests can be submitted online anytime, but will be returned during our business hours, 9 a.m. to 5 p.m. ET, Monday through Friday. Submissions made after 4 p.m. ET on weekdays, on weekends, or on holidays will be addressed the next business day.

Why should I use MC3?

Our team of consulting psychiatrists and Behavioral Health Consultants understands the unique challenges within both emergency settings and mental healthcare. Drawing on this perspective and experience, we can offer comprehensive guidance to ED providers to help you deliver high-quality, compassionate care to a broad spectrum of pediatric patients at a moment’s notice.

What is NOT included?

MC3 consultation services are not intended to replace any existing behavioral health services available in the ED setting. Any screening or disposition services already provided through community mental health will remain in place. 

MC3 cannot provide:

  • Direct evaluation or treatment
  • Transfer of patients to Michigan Medicine
  • Physical health management of acute intoxication or withdrawal

Emergency & Crisis Services Resources

Our toolkit of resources supports your treatment of youth before, during, and after a behavioral health crisis. Topics covered include:

  • Foundations of Behavioral Dysregulation
  • Trauma-Informed and Developmentally-Tailored Care
  • Communication and Psychotherapeutic Practices
  • Environmental Modifications and Daily Scheduling
  • Psychopharmacology

Emergency & Crisis Services Training Recordings